Return Policy

We understand that buying a watch is a significant decision, and we want you to be fully satisfied with your purchase. If, for any reason, you are not completely happy with your watch, we offer a return option within 15 days from the date of delivery, subject to the following terms and conditions.

Eligibility for Return:

To be eligible for a return, the watch must meet the following criteria:

1. Condition: The watch must be in its original, unworn, and undamaged condition. This includes no visible scratches, marks, or signs of use.

2. Original Packaging: All original packaging, tags, instruction manuals, and any accessories that were included with the watch must be returned in the same condition as when they were received.

3. Approval: Before returning the watch, you must contact our customer service team for approval. Please provide detailed photos of the watch and packaging, along with a brief explanation of why you wish to return the item. This step is crucial to ensure that your return will be accepted.

Return Process:

Please be aware that the return process can be slow and requires careful attention to detail. Once your return request has been submitted, it will go through an approval process. This step may take several days as we thoroughly review your case. If we approve your return, you will receive instructions on how to send the watch back to us.

Important Notes:

• Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we are not liable for items lost during the return process.

• Inspection: Upon receiving the returned watch, our team will carefully inspect it to ensure it meets the conditions outlined above. This inspection can take additional time, as we aim to verify that the watch is in fair condition before proceeding with a refund.

Refund:

Once the watch is returned to us in the approved condition, and the inspection is completed successfully, we will process your refund. Please note that the refund will be issued to the original payment method used for the purchase. This process can take several business days, depending on your payment provider.

Please Note:

• If the watch is not returned in the same condition, or if any items are missing, your return may be rejected, and a refund will not be issued.

• As the return process can be lengthy and meticulous, we kindly ask for your patience and understanding as we work to ensure that every return is handled properly.

We appreciate your understanding of the effort required to process returns, and we are committed to ensuring that your experience is as smooth as possible. If you have any questions or concerns, please don’t hesitate to contact our customer service team.

Thank you for shopping with us!